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7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Important: Shipping fee for return will not be covered by Horizon Diecast. The customer is responsible for any shipping fee. Shipping fee for the original order will also not be refunded.
For Preorder items: If the buyer decides to cancel preorder items, a 5% restocking fee will be charged. However, if we decide to cancel an order due to issues on our end, no fees will be charged.
Now I want to preface the car itself looks good. If you’re someone who only concerns themselves with looks, then consider it a 5 star.
I’m someone who values diecast cars whose wheels can move, and based on other online reviews, Timemicro made this one with rotating wheels.
Mine sadly had such a tight clearance for the rear wheels, that the wheels can’t move due to friction. I had to sand down the inside wheel arches myself (both the metal and plastic) just to have the wheels be able to roll.
It may seem harsh, and was considering giving the car 4 stars at least, but it really is heartbreaking when something like this happens, because at that point one could just go and get a resin car instead with no rolling wheels from the getgo; maybe it is me but a customer shouldn’t have to alter (and in a sense, risk damaging) their car just so that it works as it should.
Perfect details, beautiful car, Timemicro still the best!!!
Eligible orders over CAD $100 before tax shipped to Canada & the contiguous U.S. (48 states)
Need to contact us? Send us an e-mail at horizondiecast@gmail.com
