Contact Us

📩 Contact Us

We’re here to help with any questions you may have about your order, our products, or upcoming releases.

Email: horizondiecast@gmail.com

Standard Customer Service Hours:

Monday to Friday — 12:00 PM to 7:00 PM (Eastern Time)

Note: We receive a high volume of inquiries. Please allow 3 to 5 business days for a response. Thank you for your patience.

Looking for a Specific Model?

If you’re searching for a particular diecast model that you don’t see on our site, feel free to send us a message with as much detail as possible (brand, scale, color, year, etc.). We’ll do our best to help you locate it or provide information on upcoming availability.

Additional Support

• For order updates or shipping issues, please include your order number in your message.

• For wholesale or bulk inquiries, reach out with your business details and the models you are interested in.

We look forward to assisting you!