We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
For Preorder items: If the buyer decides to cancel preorder items, a 5% restocking fee will be charged. However, if we decided to cancel an order due to issues on our end, no fees will be charged.
Never received my order! they ship with UNIUNI, the same shittty shipping company that they ship TEMU and SHEIN, stupid decision, they lost my package and no one wanna refund me or do something! never order on this website
Pulled all the pieces out of the box, even though everything was well packaged one of my street lights was bent all the way over. Unfortunately now the led wiring just flickers or if you hold it ever so perfectly it will stay on but not at full brightness. Other than that its not too bad.
Fast shipping
Standard $8 shipping for orders between $50 - $99. Free shipping for orders above $100+. (Canada/US)
Need to contact us? Send us an e-mail at horizondiecast@gmail.com