7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Important: Shipping fee for return will not be covered by Horizon Diecast. The customer is responsible for any shipping fee. Shipping fee for the original order will also not be refunded.
For Preorder items: If the buyer decides to cancel preorder items, a 5% restocking fee will be charged. However, if we decide to cancel an order due to issues on our end, no fees will be charged.
Extremely happy with the product and service, however I did place a special order to ensure free shipping when my kaido house pre order became available, but two of my availble kaido house didnt get shipped (Honda civics) that I have urgently been waiting for
Not 5 stars, ONLY because it’s a little smaller then most 1:64 scale s15’s. Other than that, checks all the boxes for what i consider a good premium model.
Standard $8 shipping for orders between $50 - $99. Free shipping for orders above $100+. (Canada/US)
Need to contact us? Send us an e-mail at horizondiecast@gmail.com