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7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Important: Shipping fee for return will not be covered by Horizon Diecast. The customer is responsible for any shipping fee. Shipping fee for the original order will also not be refunded.
For Preorder items: If the buyer decides to cancel preorder items, a 5% restocking fee will be charged. However, if we decide to cancel an order due to issues on our end, no fees will be charged.
The item is a birthday gift for my dad—was not expected this item is going to be on time for his birthday. Item was arrived sooner than i expected. Package was packed with cared. Item looks fantastic as always from AUTOart, and arrived brand new at a reasonable price. Five stars for the product itself, and five stars for great customer service from this shop. This is going to be my go to shop in the future. Thanks again for great services.
Standard $8 shipping for orders between $50 - $99. Free shipping for orders above $100+. (Canada/US)
Need to contact us? Send us an e-mail at horizondiecast@gmail.com