7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Important: Shipping fee for return will not be covered by Horizon Diecast. The customer is responsible for any shipping fee. Shipping fee for the original order will also not be refunded.
For Preorder items: If the buyer decides to cancel preorder items, a 5% restocking fee will be charged. However, if we decide to cancel an order due to issues on our end, no fees will be charged.
Good deal no issues. Car is amazing. Shipping was great! Thanks
Thank you, appreciate the customer service, shipping and handling. Great selection of items..love Kaido house , mini gt.. always looking for new stuff
Everything Kaido touches is gold, love the detail and quality of this product, my collection is steadily growing and I always look forward to adding more every chance I get, BUY THESE CARS, you won't be disappointed
Fantastic service and prompt follow up. THank you!
Standard $8 shipping for orders between $50 - $99. Free shipping for orders above $100+. (Canada/US)
Need to contact us? Send us an e-mail at horizondiecast@gmail.com